Returns
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My order is shipped. How do I go about exchanging an order for the correct item?
You can return the item to us once it has been delivered to you. Unfortunately, we cannot cancel a shipment once an item is shipped or redirect a shipment. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We cannot accept any return requ... -
What happens if I'm not happy with the product I receive?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We cannot accept any return request if submitted after 14 working days. If a product gets damaged or was faulty upon delivery - we offer a 100% refund. If the incorrect product was deliver... -
Green return is a “return-less refunds” wherein the customers are refunded without being required to return the original item.