Returns

  • My order is shipped. How do I go about exchanging an order for the correct item?

    You can return the item to us once it has been delivered to you. Unfortunately, we cannot cancel a shipment once an item is shipped or redirect a shipment. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We cannot accept any return requ...
  • What happens if I'm not happy with the product I receive?

    We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We cannot accept any return request if submitted after 14 working days. If a product gets damaged or was faulty upon delivery - we offer a 100% refund. If the incorrect product was deliver...
  • What is green return?

    Green return is a “return-less refunds” wherein the customers are refunded without being required to return the original item.